Stakeholder Engagement Plan (SEP)
Grievances can be submitted via the following channels:
- Telephone: A complainant may call the following numbers to informally register concerns:
landline: +1(784) 457-2676
mobile: +1(784)593-5868
- WhatsApp: A complainant may submit a completed and signed PDF version of a complaint via WhatsApp messaging (+1(784)593-5868).
- E-mail: Stakeholder grievances may be submitted to:
This email address is being protected from spambots. You need JavaScript enabled to view it. In the interest of confidentiality, this email address will be accessed solely by the E&S Specialist, Project Manager to the EPIU and the Administrative Secretary.
- Letter to Grievance focal point at the EPIU: Stakeholders may submit completed grievance forms via the post. Envelopes should be addressed to:
E&S Specialist
Windward Islands Sector Transformation for Learning
Environment Enhancement (WISTLE)
Ministry of Education and National Reconciliation
Halifax Street, Kingstown
Saint Vincent and the Grenadines
- In-person: Complainants can visit the EPIU office to complete and submit a grievance form. The EPIU’s address is as follows:
Ministry of Education and National Reconciliation
Halifax Street, Kingstown
Saint Vincent and the Grenadines
A complaint form can be lodged via any of the above channels. Grievances can be submitted anonymously.
